FAQ

1. What is Pantaloons Fashion B2B?

Pantaloons Fashion B2B is a wholesale platform where retailers and resellers can purchase branded fashion products at the best wholesale prices.

2. Who can buy from the platform?

Any retailer, reseller, boutique owner, online seller, or wholesale buyer can place orders with us. A valid business identity may be required.

3. How do I create an account?

Click on Sign Up, fill in your business details, and verify your mobile number or email. Once approved, you will get access to wholesale pricing and catalogs.

4. Are the prices wholesale?

Yes. All prices listed on our platform are genuine wholesale rates, offering higher profit margins for both online and offline sellers.

5. Do you offer bulk discounts?

Yes, we provide additional discounts on large-volume orders. Contact our sales team for custom quotes.

6. How can I place an order?

Browse the catalog → Select sizes/quantities → Add to cart → Confirm order → Make payment.
Our process is simple and designed for fast ordering.

7. What payment methods are accepted?

We accept UPI, bank transfer, credit/debit cards, and net banking. COD is not available for wholesale orders.

8. How long does delivery take?

We ship across India.
Most orders are delivered within 3–7 working days, depending on your location.

9. Do you provide product images for reselling?

Yes. We provide high-quality images and product details that you can use for online reselling on platforms like Meesho, Instagram, WhatsApp, etc.

10. How can I track my order?

Once your order is dispatched, you will receive a tracking link via SMS or email to track delivery in real time.

11. What is your return or exchange policy?

Returns are accepted only for damaged or defective products, as per our B2B policy.
You must raise a request within 24–48 hours of delivery with unboxing proof.

12. How do I contact customer support or sales?

You can reach us through:

13. How often do you update your catalog?

We add new collections every week and update stock daily so retailers never miss trending styles.

14. Do you offer GST bills?

Yes, all orders are billed with GST invoices, which help retailers claim input tax credit (ITC).

15. Can I visit your warehouse or office?

Yes, visits can be arranged with prior appointment. Contact our sales team to schedule a meeting.